Buy Our Hosted Version for $27.00 / Month
OR Get the Installed Version for $297.00 One Time Fee
  • Server Install
  • $297 One-Time Fee
  • Perfect if you have a server
  • Unlimited Staff
  • Installs On Your Server
  • You Manage Backups and Security
  • Installs in Five Minutes
  • Requires Hosting Company
  • Free Professional Installation
  • FREE! $100 Google AdWords Credit*
  • Premium Hosted
  • $47.00 Per Month
  • Perfect For Any Business
  • Up To 10 Staff Users
  • Installed On Our Secure Server
  • We Manage Backups and Security
  • We Manage Upgrades
  • No Hosting Company Required
  • No Setup Fee
  • FREE! $100 Google AdWords Credit*
  • Basic Hosted
  • $27.00 / Month
  • Perfect If You Are Just Starting
  • Up To 3 Staff Users
  • Installed On Our Secure Server
  • We Manage Backups and Security
  • We Manage Upgrades
  • No Hosting Company Required
  • No Setup Fee
  • FREE! $100 Google AdWords Credit*
  • Omnistar has increased our sales... Andrius Zabulionis, www.smartshop.com

What is the difference between the hosted and install version?

If you get the Server Install version then you can immediately download the software and install it on your server with PHP and MYSQL and pay a one-time fee. However, if you get our hosted version, then we will install the software on our server and you would pay us a monthly fee.

How does the 90-Day Money Back Guarantee Work?

If you cancel at any time within 90 days of signing up you can request a refund by submitting a trouble ticket. Your refund will be processed the same day and you will receive a confirmation email the same day letting you know that we have issued you a refund.

Do you charge for installation for the install plan?

No, we do not charge for professional installation. We offer same day installation of our install plan if it is required. Once you buy the software, you will be able to immediately download the software and we provide you with an installation guide. However, if you want our install team to install the software, you can fill out our installation form and we will install the software on the same day if you fill out the form before 4pm (ET) Monday – Friday.

Do I have to sign a long term contract?

No. If you get the hosted plan, then Omnistar Kbase is a pay as you go program. If you get the install version, then you pay a one time fee and use the software forever and install the software on your server.

If I get the Basic Hosted plan, can I upgrade?

Yes, you can upgrade at any time by opening a trouble ticket.

What type of payment do you accept?

Currently we accept Visa, Master Card, American Express and Discover.

Do you have a trial?

We do not offer a trial to prevent fraud. We offer a 90 Day money back guarantee on all plans.

If I get the hosted plan, can I upgrade to the install plan?

No, if you get the hosted plan, you can not easily move the data. Therefore, we recommend if you want to get the install plan, you buy it immediately because we offer free professional installation.

  • Your data is safe and secure

    Our state-of-the-art computer servers are protected by biometric locks and 24-hour surveillance. Our product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall to keep your data safe.

*One promotional credit per customer for a new Google AdWords account.

What Do Users Say

The Omnistar Knowledge Base package provided us with all the functionality needed to create a fast, simple and functional knowledge base solution for our customers that is easy to administer.

Anthony Yarbrough
www.theplanet.com

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