Omnistar Knowledge Management Software Product Videos

We've created a series of videos that will guide you through some of the important features Omnistar has to offer. Just click on the play button to watch each video.

 

• Watch the video tour (2:30)

• Omnistar Kbase Introduction Video. This video will highlight the powerful features of our help desk software.

---

• Watch the video tour (1:11)

• Support Your Users via Web Ticket. Your users can fill out a web based ticket and the information will be stored in the administrative area and your staff will get notified.

---

• Watch the video tour (1:36)

• Knowledge Base Feature. Our customer support software inclues a powerful knowledge base feature to help educate your customers.

---

• Watch the video tour (1:04)

• Your Users Can Send Emails With Questions. Your users will be able to send you an email with their questions and you can setup the software to automatically pull in the email and create a support ticket and notify your staff.

---

• Watch the video tour (1:33)

• Provide Live Chat to Your Customers. Your customers will be able to request a live chat from your web site. You will be able to add chat icons to any page of your web site and let your users know if you are online. You can also initiate a chat with your web site users.